Rules Behind Wallet And Account Access
The Terms & Conditions apply when you create, verify, use or close an account with us. They set out identity checks, permitted account use, wallet ownership, transaction records, corrections, suspension reasons and the process for policy changes. Your account details must be accurate, and one person
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should use only the account created for them. DANA, OVO, GoPay and QRIS may appear as payment context, but the policy still requires the wallet or bank details to match your account checks. Bank transfer and virtual account activity can also require receipt or status confirmation.
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Where access or eligibility is discussed, it depends on local law. Read the current wording before opening an account, and contact our support route if a clause is unclear or your circumstances have changed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.